Privacy Policy

Welcome to Sumitra Handmade. We respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your data when you visit or make a purchase from our website.

1. Information We Collect

• Personal details such as name, phone number, and email address
• Billing and shipping address
• Order and transaction details
• Payment information (processed securely via third-party payment gateways)
• Technical data such as IP address, browser type, and device information

2. How We Use Your Information

• To process and deliver your orders
• To manage payments, returns, and refunds
• To provide customer support
• To send important service or order-related notifications
• To improve our website, services, and security

3. Sharing of Information

We do not sell or rent your personal information. Your data may be shared only with:

• Courier and logistics partners for order delivery
• Payment gateway providers for transaction processing
• Legal or regulatory authorities when required by law

4. Data Security

We implement appropriate security measures to protect your personal data from unauthorized access, alteration, disclosure, or destruction. However, no internet-based service can guarantee absolute security.

5. Cookies

Our website may use cookies to enhance user experience, analyze traffic, and improve performance. You may disable cookies through your browser settings, but some features may not function properly.

6. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites.

7. Your Rights

• Access and update your personal information
• Request deletion of your data (subject to legal requirements)
• Withdraw consent for marketing communications

8. Changes to This Policy

Sumitra Handmade reserves the right to update or modify this Privacy Policy at any time. Changes will be effective immediately upon posting on this page.

9. Contact Us

Sumitra Handmade
Email: support@sumitrahandmade.in
Phone: 9547838799